Privacy Policy.

Welcome to Parklite. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the app.

A. Information You Provide Directly

• Full name and email address (during registration)
• Phone number
• Vehicle details (license plate number, vehicle type)
• Payment information (processed securely via third-party payment providers — we do not store card details)

B. Information Collected Automatically

• Location data — to show nearby malls and available parking spots
• Device information (device ID, operating system, app version)
• Usage data (features accessed, booking history, session duration)
• Log data (IP address, crash reports, performance data)

C. Information from Third Parties

• Payment gateways (e.g., Razorpay, Stripe) for transaction confirmation
• Google Sign-In or other OAuth providers if used for login

We use the information we collect to:

• Create and manage your Parklite account
• Process and confirm parking slot bookings
• Send booking confirmations, reminders, and receipts
• Enable real-time navigation to your reserved parking spot
• Process payments and prevent fraudulent transactions
• Send service-related notifications and app updates
• Improve app performance, features, and user experience
• Respond to customer support requests
• Comply with applicable legal obligations

Parklite requires access to your device’s location to:

• Display nearby mall parking facilities
• Guide you to your pre-booked parking spot
• Provide accurate availability and directions

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

• Service Providers — Third-party vendors who assist in payment processing, analytics, and cloud infrastructure (bound by confidentiality agreements)
• Mall Operators / Partners — Shared booking details required to manage your reserved spot
• Legal Compliance — When required by law, court order, or government authority
• Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

Certain data may be retained longer if required by law or for legitimate business purposes (e.g., transaction records).

We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Secure, access-controlled servers
• Regular security audits and vulnerability assessments

Parklite is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child under 13 has provided us with personal data, we will promptly delete it. If you believe we may have collected such data, please contact us immediately.

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data (“right to be forgotten”)
• Opt-Out — Opt out of marketing communications at any time
• Portability — Request your data in a portable format

To exercise any of these rights, contact us at the email address below.

Parklite may contain links to third-party websites or integrate third-party services (e.g., map providers, payment gateways). We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing any information.

We may update this Privacy Policy from time to time. When we do, we will:

• Update the “Last Updated” date at the top of this policy
• Notify you via the app or email if changes are material

Continued use of Parklite after changes are posted constitutes your acceptance of the updated policy.